Frequently Asked Questions
Find answers to common questions about our Umrah and Hajj services
How do I book a package?
Simply browse our packages, select your preferred package, fill in the booking form with your details, and submit. You will receive a confirmation reference immediately.
What payment methods do you accept?
We accept Paystack (card, USSD, bank transfer), direct bank transfers, and cash payments at our office. All payments are securely processed.
What documents do I need for Umrah?
You need a valid international passport (with at least 6 months validity), passport photographs, and a completed visa application form. We assist with the visa process.
Can I cancel my booking?
Cancellation policies vary by package. Please refer to our terms and conditions or contact our support team for assistance with cancellations.
Do you provide visa assistance?
Yes, we provide full visa processing assistance for all our pilgrims. Our team will guide you through the application process and handle the paperwork.